Support

Getting Started

ClientKeeper is the companion app for AppleCart DMCA clients. It gives you a live view of your content protection — every tracked link, every takedown notice, and every removal — from your phone.

Signing in

• Open the app and choose the Client tab.
• Enter the email address on your AppleCart account and tap Send Code.
• Enter the 6-digit code emailed to you to sign in.
• Set a 6-digit passcode and, optionally, enable Face ID or Touch ID for faster sign-in.

Accounts are created by AppleCart for active clients. If you don’t have an account yet, visit applecartdmca.com to get started.

Frequently Asked Questions

I didn’t receive my login code

Codes arrive within a minute or two. Check your spam or promotions folder, confirm you entered the email on file with AppleCart, and tap Send Code again to request a new one. Each code expires after a short time for security.

What does my dashboard show?

Your Account screen shows your totals at a glance — links tracked, removals completed, your overall completion rate, and notices sent — along with your contact details and billing.

How do collections and removal progress work?

Under Content, your tracked URLs are grouped into collections by source site. Each collection shows a progress bar so you can watch removals happen in real time. A collection at 100% means every tracked link from that site has been removed.

How do I review and sign my Letter of Authorization?

When a Letter of Authorization is ready, open Account and find the Letter of Authorization card. Tap Sign Document, review the document, then sign with your finger and tap Save. Your signed copy is generated as a PDF and stored securely — you can reopen it anytime with View Signed LOA.

How do I request a Google deindex?

Open the Deindex tab, search Google for the stolen content, and flag the results you want removed. Major social platforms are filtered out automatically because they have their own removal processes.

How do notifications work?

With notifications enabled, you’ll be alerted about takedown updates, deindex status changes, and important account activity. You can turn notifications on or off at any time in your device’s Settings app.

How do I keep the app private?

ClientKeeper supports a 6-digit passcode lock and Face ID / Touch ID. You can also turn on Blur Images in Settings so sensitive thumbnails stay blurred until you tap them.

How is billing handled?

Your plan and balance appear on the Account screen. Payments are processed securely through Stripe — tap Manage on Stripe to update payment methods or view invoices.

How do I delete my account?

Your account is part of your service agreement with AppleCart. To close your account or request deletion of your data, contact us using the details below and we’ll take care of it.

Privacy & Terms

Read our Privacy Policy and Terms of Service for details on how your information is handled.

Contact Us

Still need help? Reach out and we’ll get back to you as soon as possible.